Incident report Telephone attention / Whatsapp USA: +1 (305) 677 6828 México: +52 (33) 5004 2255 WEB: https://share.hsforms.com/19nHfcLBETzCxmmO_MJ9fbA5awgn There must always be a reference number for the incident for monitoring and measuring the metrics of service levels. Any incident that does not have a reference number will not be counted within the service level commitments. For administrative or financial requests, it is not necessary to open an incident request , just send an email to admin@cleverideas.com.mx or you can contact us through our telephone line at (33) 5004 2255 option 2