# Strategies - Omnichannel

uContact system supports five different types os strategies:

- **Incall**
- **Nocall**
- **Interaction**
- **Múltiple**

This ones are determined by the status of the Agent when delivering the interaction.

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[![image-1674580445469.png](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/scaled-1680-/gqxkAZW9pxh0CdvW-image-1674580445469.png)](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/gqxkAZW9pxh0CdvW-image-1674580445469.png)

[![image-1674580469029.png](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/scaled-1680-/8VMa7eogSS5qx81G-image-1674580469029.png)](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/8VMa7eogSS5qx81G-image-1674580469029.png)

Apart from that, uContact has three ways of delivering the interactions:

[![image-1674580505448.png](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/scaled-1680-/JZiI0GMbqDMFilOj-image-1674580505448.png)](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/JZiI0GMbqDMFilOj-image-1674580505448.png)

[![image-1674580526879.png](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/scaled-1680-/Y4yOwKvxyNxAPQgP-image-1674580526879.png)](https://docs.cleverideas.com.mx/uploads/images/gallery/2023-01/Y4yOwKvxyNxAPQgP-image-1674580526879.png)