# Borrado de cache

<span data-path-to-node="3,0">**<span class="citation-113">Primer paso: Acceder a la consola web</span>** </span>

<span data-path-to-node="3,0"><span data-path-to-node="6,0,0,1"><span class="citation-112">Hacer click derecho en cualquier lugar de la página de inicio de uContact para desplegar el menú contextual y seleccionar la opción </span>**<span class="citation-112">Inspeccionar</span>**<span class="citation-112">. </span></span><span data-path-to-node="6,0,0,2"><span class="citation-112 citation-end-112"><sup class="superscript" data-turn-source-index="4"></sup></span></span></span>

[![image.png](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/scaled-1680-/HEUdbCVCZBjM4jmk-image.png)](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/HEUdbCVCZBjM4jmk-image.png)

<span data-path-to-node="8,0">**<span class="citation-111">Segundo paso: Borrar los datos de navegación:</span>**</span><span data-path-to-node="8,1"><span class="citation-111 citation-end-111"><sup class="superscript" data-turn-source-index="5"></sup></span></span>

<span data-path-to-node="8,0"><span class="citation-111"><span data-path-to-node="9,0,0,1"><span class="citation-110">Seleccionar la pestaña </span><span class="citation-110">Aplicación</span><span class="citation-110"> (o </span>*<span class="citation-110">Application</span>*</span></span><span class="citation-111"><span data-path-to-node="9,0,0,1"><span class="citation-110">).</span></span></span> </span>

[![image-1668404296296.png](https://docs.cleverideas.com.mx/uploads/images/gallery/2022-11/scaled-1680-/Xvo5wIwyZ2KURJa4-image-1668404296296.png)](https://docs.cleverideas.com.mx/uploads/images/gallery/2022-11/Xvo5wIwyZ2KURJa4-image-1668404296296.png)

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<span data-path-to-node="9,1,0,1"><span class="citation-109">Presionar el botón </span>**<span class="citation-109">Borrar datos del sitio</span>**<span class="citation-109"> (o </span>*<span class="citation-109">Clear site data</span>*<span class="citation-109">).</span></span>[![image.png](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/scaled-1680-/iyuxBw1ZMcoePffL-image.png)](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/iyuxBw1ZMcoePffL-image.png)

<span data-path-to-node="11,0">**<span class="citation-108">Tercer paso: Vaciar caché</span>** </span><span data-path-to-node="11,1"><span class="citation-108 citation-end-108"><sup class="superscript" data-turn-source-index="8"></sup></span></span>

<span data-path-to-node="11,1">(Realizar esto sin cerrar la ventana de inspección que apareció en el paso anterior)</span>

<span data-path-to-node="11,1"><span class="citation-105">Seleccionar la opción </span>**<span class="citation-105">Vaciar memoria caché y forzar actualización</span>**<span class="citation-105">.</span></span>

<span data-path-to-node="11,1"><span data-path-to-node="14,0,0,1"><span class="citation-106">Dejar presionado por unos segundos el botón de </span>**<span class="citation-106">Recargar</span>**<span class="citation-106"> la página en el navegador.</span></span></span>

[![image.png](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/scaled-1680-/G44TQbP1IRbAMtqy-image.png)](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/G44TQbP1IRbAMtqy-image.png)

<span data-path-to-node="11,1"><span data-path-to-node="14,0,0,1"><span class="citation-106"> <span data-path-to-node="16,0">**<span class="citation-104">Cuarto paso: Solución de errores</span>** </span><span data-path-to-node="16,1"><span class="citation-104 citation-end-104"><sup class="superscript" data-turn-source-index="12"></sup></span></span></span></span><span data-path-to-node="14,0,0,2"><span class="citation-106 citation-end-106"><sup class="superscript" data-turn-source-index="10"></sup></span></span></span>

<span data-path-to-node="11,1"><span data-path-to-node="14,0,0,1"><span class="citation-106"><span data-path-to-node="16,1">Si luego de estos pasos el sitio queda con una página en blanco o error de acceso, simplemente recargar la página.</span></span></span></span>

<span data-path-to-node="11,1"><span data-path-to-node="14,0,0,1"><span class="citation-106"><span data-path-to-node="16,1"><span class="citation-102">Si el error persiste después de recargar, borrar el texto </span>`<span class="citation-102">/Views/Null</span>`<span class="citation-102"> de la barra de direcciones y presionar Enter para que la página cargue correctamente.</span></span></span></span></span>

[![image.png](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/scaled-1680-/8RIFOy4F0YqMihEY-image.png)](https://docs.cleverideas.ai/uploads/images/gallery/2026-04/8RIFOy4F0YqMihEY-image.png)

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