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The dialers allow the creation of direct dialing campaigns using different types of channels and in different ways.

uContact Guides

These are some basic settings within uContact:

Specifications and Requirements for Integration with External Applications

Engage with your customers through their preferred messaging channels by obtaining an Omnichannel license.

A streamlined version of the chatbot designed for rapid deployment and focused on basic customer service processes.

You define the characteristics and business rules of your ideal agent.