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Uriel Avila
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Cómo configurar un "Holiday" en Campañas
Requisito previo indispensable: Para poder llevar a cabo este procedimiento, es obligatorio inici...
How to Add Users to Campaigns
Important Consideration: To fully activate a user, the agent must be added to a voice campaign. T...
Creacion y Edicion de Respuesta Pre-armadas
Cómo gestionar las respuestas pre-armada (Canned Responses) Requisitos previos: Permisos: S...
How to Create a New Agent
Follow these steps to create and configure a new agent in the system: 1. Go to the main navigati...
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