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Alejandra Vega
User for 4 years
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Technical Requirements – On-Premises
Network To deploy a PBX on an on-premises server, the following minimum requirements must be met...
Architecture
The following diagram illustrates the flow of IP telephony communications. The service can be acc...
Q&A
What is Clever Analytics? Clever Analytics is a conversation analytics solution that converts vo...
Security
Reporting and Visualization The platform provides dashboards and reports that enable users to mo...
Use Cases
Customer service Sales Collections Quality monitoring Agent training and coaching Process ...
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VIRTUAL AGENT
Replace live agents with a 24/7 virtual agent, involving human support only when necessary.
SMS
Send text notifications for confirmations or alerts, available on all mobile devices.
WEBCHAT
Respond to customer inquiries directly through your website.
CLEVER CHAT
Integrate all text-based channels into a SINGLE Omnichannel platform and gain complete control ov...